Order Help

New Visitors Guide

Welcome to the Southampton Football Club Online Store. We have a wide selection products for you to buy, all of which are official club merchandise, and available to you 24 hours a day, 7 days a week. Our aim is to make sure that ordering items from Southampton FC is as easy as possible.

If you have any issues please contact the mail order hotline on 0845 688 9433 between 9am and 5pm Monday to Friday and Saturday 9.30am to 5pm* and a member of our team will be happy to assist you. Alternatively, please email megastore@saintsfc.co.uk and we will respond to your query as quickly as possible.

*Matchday opening times may vary please call for details.

Delivery Times

UK Priority delivery - 1-3 working days
UK Standard delivery - 3-5 working days
International Standard Delivery 5-14 working days
(Personalised orders may delay dispatch time in busy periods)

Delivery Costs

Product Order Value UK Priority UK Standard EIRE Rest of the World
Up to £10 £8.50 £1.50 £3.00 £7.50
£10.01 to £70 £8.50 £5.00 £8.00 £12.00
£70.01 + £8.50 Free £15.00 £20.00

Please see terms for full delivery details here

Click and Collect

Place your order online and select the Collect in Store option at checkout then choose the store you wish to collect your order from.

We will contact you via email on the day your order is ready to collect. Order before 10pm and collect the next working day. You will have up to 7 days to collect your order. If you have not collected your order after 7 days it will be sent to our Returns Department and you will be refunded. Please note Customised products cannot be exchanged or refunded. Squad numbers correct at time of publishing. Southampton FC holds no responsibility for subsequent changes to squad numbers or if a player is transferred. Items that include personalisation will not be refunded.

Saints Stadium Store opening hours:
Monday - Friday 9am - 5pm
Saturday 9am - 5pm
Sunday Closed
0845 688 9433
Times may vary due to home matches. The Stadium Store will be closed during all home matches.

Saints Store WestQuay opening hours:
Monday - Friday 9am-8pm
Saturday 9am - 7pm
Sunday 11am - 5pm
0845 688 9335